Returns & Exchanges

At Glad2Glow, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day return policy for items in their original, unopened condition. Please note that for hygiene reasons, used skincare products cannot be returned unless they are found to be defective.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and a brief explanation of the return reason.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring all protective seals are intact to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.